Privacy Policy

Last updated: 15th September 2025

At The Candid Lens, your privacy matters. This policy explains what personal data we collect, how we use it, and your rights. We comply with the UK GDPR and the Data Protection Act 2018.

Information We Collect

• Contact details (name, email, phone, address)

• Event details (date, location, schedule, participant names if needed)

• Photographs taken at your session or event

• Payment details (via secure processors — we don’t store card info)

• Technical data (IP address, browser type, cookies/analytics)

How We Use Your Data

• To deliver photography services you’ve booked

• To communicate with you about your booking

• To process payments and contracts

• To provide galleries and deliver images

• To share photographs on our website/social media (with your permission)

• To improve our services and website

Sharing Your Data

We only share data when necessary, with trusted providers such as:

• Payment processors

• Printing labs and gallery hosting services

• Website, email, and IT providers

• Legal authorities if required by law

We never sell your data.

Photo Use

We may feature images for portfolio, marketing, or social media — but only with your permission. You can withdraw consent at any time, and we’ll make reasonable efforts to remove the image.

Data Security & Retention

• Your information is stored securely and backed up.

• We keep data only as long as needed for contracts, legal obligations, or business purposes.

• Clients are responsible for backing up their delivered images.

Your Rights

You have the right to:

• Access the data we hold about you

• Correct inaccurate data

• Request deletion (in some circumstances)

• Object to or restrict processing

• Withdraw consent for photo use or marketing

• Request a copy of your data in a usable format

To exercise these rights, contact us.

Cookies & Website Use

We use cookies and analytics to improve our website. You can manage or disable cookies in your browser settings.

Contact Us

If you have questions about this policy or your data:

The Candid Lens

Email: matt@candidlens.co.uk